Litify ELM Matter Management Software

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Litify ELM is an elite, cloud based, Enterprise Legal Management System offered by Arbola, Inc., a minority-owned, HUBZone Certified company. Litify ELM is built on the Salesforce platform and was designed from the ground-up as a legal case management system for attorneys, by attorneys. The result is a modern Matter Management System that provides users with intuitive access to information from both computers and mobile devices. 

By leveraging Salesforce, one of the most widely accepted and powerful platforms in the world (used by over 150,000 organizations around the world), Litify ELM brings modern technology to legal teams and their support staff while insulating organizations from the risks and costs associated with legacy case management systems. For instance, there is no hardware or software to procure, install or maintain. And once Litify ELM is up and running, the ongoing configuration of the system, report development and interfaces can be created and updated by any resource that knows Salesforce.

The Salesforce platform also allows Litify ELM to offer unique features such as "Einstein" artificial intelligence and the Einstein Analytics reporting module that increase user adoption, lower the total cost of ownership and significantly reduce the risk associated with legacy case management systems. In addition, Salesforce upgrades the Salesforce system three times a year. The upgrades are rolled-out through a proven process that does not impact Litify ELM. And as far as reliability is concerned, Salesforce has a past performance uptime of 99.5%, 24/7 365 days per year, and they feature 8 global data centers for backup and disaster recovery.

Litify ELM offers everything you expect from a modern Matter Management System, and a lot more:

• Infinitely Configurable
• Litify ELM Mobile App
• Calendars, Tasks and Events
• Enterprise-Grade Workflows:
  • Configured through graphical tools, not code
  • Free 24x7 guided training including playgrounds where users can build workflows and test their knowledge
  • Workflow apprises relevant users of new or changed information
• Reports & Dashboards:
  • Reports and dashboards provide visual cues as to the progress of inquiries, complaints or other new matters.
  • A collection of pre-configured reports are included with Litify ELM home pages and dashboards.
  • The embedded report wizard enables even novice users to change existing reports or create new ones.
  • Reports can be shared, run on a scheduled basis and automatically sent out via email.
  • Business Intelligence Reports
  • Advanced Analytics
• The workflow and reporting tools and free guided training included with Litify ELM empower users and administrators to design new process, routing and management.
• Follow anything of interest and set alerts to show up anywhere
• Revolutionary Activity View shows matter chronology including emails while viewing Matters
• Community portal enables agencies to create forms and consume data from any constituent, whether inside or outside the agency.
• Collaboration tools like Chatter and LiveAgent enable users to communicate with external participants in near real-time.
• Interfaces to other systems are widely available and in many cases standardized.
• Advanced eBilling:
  • Many eBilling systems use a three-way transport mechanism to enable sharing between law firms and corporate legal departments. In Litify ELM, the Law Firm portal is part of YOUR system.
  • Virtually any part of Litify ELM can be exposed to your law firm partners with varying levels of access as needed.
• The Salesforce platform meets the most stringent security standards including FEDRAMP, DoD IL2.
• Unparalleled Support:
  • Nearly 24x7 global phone and on-line support for internal and external users - including law firms (and translators).
  • Dedicated account manager
  • A solution team assigned from the first day of implementation to forever (literally).
• No nickel-and-diming for changes post go-live.
• Free on-line training for end-users and administrators 

When it’s time to move to a new Matter Management System, let us show you that Litify ELM is the right choice. We would love to give you a full Litify ELM demonstration and answer any questions you have. And when the time comes, GC Partners will be there to make the transition as smooth and painless as possible.

Want to learn more about Litify ELM, check out their website at Litify.com.